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Terms and Conditions

Shipping:

While we try our best to ship your orders within two business days after payment is cleared, there could be circumstances when we are unable to do so. In such an event you will be informed of an estimated shipping date. All orders are subject to availability and the shipment could be delayed based on that. In such a case we will contact you and get further instructions.

We ship through reputed couriers. Tracking number and other details will be provided to you through email after order is shipped.

Octroi if applicable in your city is not included in basic price, the buyer has to pay when demanded by the courier company at time of delivery.

 

HASSLE FREE RETURN POLICY

 

  • We offer you complete peace of mind while ordering at HealthVistas.com – you can return all item within 7 days of receipt of goods.
  • If you are not satisfied with what you have bought or you have received a defective/damaged product we’ll take the product back within 7 days from the date of delivery.
  • Please ensure however that the product is unused and the tags, boxes and other packaging remain intact. In case the return is found ineligible for refund, we’ll not accept the product and courier it back to you. Please note that returns are subject to availability of the particular product.

 

What You Need To Do-

 

  1. The product must be in unused condition and in original packaging
  2. Request a Reverse Pick Up by calling us on our Helpline: 7851 997 997 or mail us at support@healthvistas.com
  3. Keep the parcel ready with the Return Form pasted on it. Please make sure that you enter the reason for returning the product type and your details, along with the Order ID and the RP ID provided to you.
  4. We will schedule a reverse pick up and our courier partners will pick up the package from your address. Or you can ship the product yourself and get the cost you incurred in sending us the package as a discount in your next purchase.

 

Following shall NOT be eligible for Return or Replacement:

 

  1. Damage due to misuse of product
  2. Any consumable item which has been used or installed
  3. Products with tampered or missing serial /UPC numbers
  4. Any damage / defect which are not covered under the manufacturer’s warranty
  5. Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product (s) delivered
  6. Our Category specific policy is as follows: Personal Care Category- Diapers are not eligible for return, Diagnostic Care Category- Test Strips, Lancets are not eligible for return, Scooters, Healthcare Beds, Wheelchairs and other bulky items are not eligible for return
  7. Some special rules for promotional offers may override “HealthVistas.com 7 Days Return Policy”

 

Service:
We stand behind our products. Please contact us at 07357879777 - Monday-Friday, 10 a.m. to 6 p.m. and Saturday, 10 a.m. to 1 p.m. or email us at support@healthvistas.com and we will be glad to help you with any problems if they should arise.

Privacy:
We keep our customers' information private and confidential. We ensure strict measures to protect all your information. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal information. The computers/servers in which we store personal information are kept in a secure environment.

Security:
This is a Digicert secured site and all credit card payments are accepted on our secure server. Please be assured that all your transactions are safe. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page/our Checkout page where we collect your credit card information.

Terms of Use:
Legal requirements compel us to advise you to review our terms of usage that will govern use of our site for purchase of goods. In accessing, browsing, and using this site, you have acknowledged that you have read, understand, and agree to be bound to these terms.

All information contained within this site including but not limited to all images, graphics, writings, and other materials that appear within is the sole property Health Vistas and its subsidiaries and affiliates, or their respective owners. This site and its contents are provided on an "As Is" basis by Health Vistas. Prices and availability are subject to change without notice.

Liability Disclaimer:
At no time shall healthvistas.com be held liable for special, indirect, exemplary, consequential damages, or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the contents of this site. In an effort to provide our customers with the most current information, healthvistas.com will periodically make updates in the contents and in the products or services described in this site. Typographical or photographic errors are not the responsibility of healthvistas.com

Health and Medical Disclaimer:
The information provided on this website is provided for informational purposes only and should not be used to diagnose or treat a health problem or disease. Information provided at and by healthvistas.com is not a substitute for professional medical care. If you have a medical concern, or suspect you have a health problem you should consult your primary doctor or specialist.

Trademarks:
healthvistas.com makes no claim of ownership to the trademarks of any manufacturer whose products and/or information are presented by healthvistas.com, or for any publisher, publication or advertiser mentioned on healthvistas.com

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